Bots

Bots for Customer Service Excellence

  • Bots are deployed for automating several repeatable tasks, through robotic process automation and use natural language processing to communicate with your customers.
  • Virtual-Assistants are the bots that use chat to receive, understand and respond to customer queries through use of text, voice, IoT or email interfaces with users. As a result, chat-like interaction originates conversational user experience to resolve service issues.
  • Chatbots contact users via world-known messengers, email agents, SMS and can be embedded into existing web page, platform, system or app.
  • Bots can perform all most all tasks of support agent can do, are cheaper and easier to manage.
  • We bring you comprehensive range of Bots deployment leveraging expertise of our partner Intentico.ai